Top Up Concerns

Version 1.0 May 2010

How to Top-Up?

1. Purchase an Amped Prepaid Card, available in all prepaid card distributors nationwide.
2. On the back of the Amped card, lightly scratch off the protective covering to reveal your PIN and Serial Number.
3. Login to your account and click TOP UP NOW.
4. Enter the PIN and Serial Number on the spaces provided.
5. Click SUBMIT.

Please expect our reply within 24 hours to your registered email account.

My Top-Up Card is expired / invalid

Please send us the details below to our online customer service.

a. CARD SERIAL NUMBER:
b. USERNAME:
c. GAME: (WarRock/GetAmped/Kapamilya Games)
d. REGISTERED E-MAIL ADDRESS: (for kapamilya games only)

Please expect our reply within 24 hours to your registered email account.

Do you have unreceived Top-Up Freebies?

Please send us the details below to our online customer service.

a. USERNAME:
b. COMPLETE NAME:
c. REGISTERED E-MAIL ADDRESS:
d. CARD SERIAL NUMBER/s:
e. DATE TOPPED-UP:
f. TANTRA SERVER:
g. CONTACT NUMBER:

Please expect our reply within 24 hours to your registered email account.