Account Concerns

Home > Support - Account Concerns

iSupport

Version 1.0 May 2010

HOW CAN I SIGN UP?: 1. Click SIGN UP in the homepage
2. Input your Login ID. The Login ID should be 6 to 10 characters and must start with a small letter. No spaces and special characters please.
3. Input your email address. Make sure you use a valid email address because we will send valuable information (password retrieval, username retrieval, etc.) about your account there.
4. Input password. Password is case-sensitive and should be 6 to 20 characters and contains at least 3 numbers
5. Input secret question and answer. Remember what you put here and keep it to yourself. These details are important to the security of your account.
6. Check the box that you agree to Terms of Use and Privacy Policy of the site
7. Click submit
HOW CAN I RECOVER MY PASSWORD?: You can use Amped's Request Password facility to recover your password.
Just follow the simple instructions in that page to get your password back.

or send us the details below to our online customer service.

a. USERNAME:
b. COMPLETE NAME:
c. REGISTERED E-MAIL ADDRESS:
d. SECRET ANSWER:
e. BIRTHDATE:
f. CONTACT NUMBER:
g. LAST DATE OF TOP-UP:

Please expect our reply within 24 hours to your registered email account.; TOP
HOW CAN I RECOVER MY USERNAME?: You can use Amped's Request Username facility to recover your username.
Just follow the simple instructions in that page to get your username back.

or send us the details below to our online customer service.

a. COMPLETE NAME:
b. REGISTERED E-MAIL ADDRESS:
c. SECRET ANSWER:
d. BIRTHDATE:
e. CONTACT NUMBER:
f. LAST DATE OF TOP-UP:

Please expect our reply within 24 hours to your registered email account.; TOP
HOW CAN I RECOVER MY SECRET ANSWER?: Just simply send us the details below to our online customer service.

a. COMPLETE NAME:
b. REGISTERED E-MAIL ADDRESS:
c. BIRTHDATE:
d. CONTACT NUMBER:
e. LAST DATE OF TOP-UP:

Please expect our reply within 24 hours to your registered email account.; TOP
HOW CAN I RECOVER MY REGISTERED EMAIL?: Just simply send us the details below to our online customer service.

a. COMPLETE NAME:
b. SECRET ANSWER:
c. BIRTHDATE:
d. CONTACT NUMBER:
e. LAST DATE OF TOP-UP:

Please expect our reply within 24 hours to your registered email account.; TOP
Can my Blocked/Banned Account be restored?: YES! Just simply send us the details below to our online customer service.

a. USERNAME:
b. CHARACTER NAME/s:
c. LEVEL:
d. GAME: (WarRock, etc)
e. Your explanation:

Please expect our reply within 24 hours to your registered email account.; TOP
My account has been Hacked!: We are really sorry to hear that, but we you can recover your account by just simply sending us the details below to our online customer service.

a. USERNAME:
b. COMPLETE NAME:
c. REGISTERED E-MAIL ADDRESS:
d. SECRET ANSWER:
e. BIRTHDATE:
f. CONTACT NUMBER:
g. LAST DATE OF TOP-UP:

Please expect our reply within 24 hours to your registered email account.
If you have any lost item, you can apply for an Account Restoration Ticket.; TOP
Some of my in-game items are missing!: Please apply for an Account Restoration Ticket and send your Ticket Number to our customer service.

Please expect our reply within 24 hours to your registered email account.; TOP
I got scammed!: Please apply for an Account Restoration Ticket and send your Ticket Number to our customer service.

Please expect our reply within 24 hours to your registered email account.